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PerfumeMart.Com Report Card & Customer Reviews

Ratings Report Card*

PerfumeMart.Com PerfumeMart.Com

Rated by
10,000 customers
since 2000
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 90% 88%
Neutral 17% 3% 2%
Negative — 7% 10%
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*Ratings are for the past 90 days only.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

I don't now what the problem is with Fendi not being available. I certainly hope they are not discontinuing this fragrance as it is the only one I choose to wear.No fault of PerfumeMart..I am happy with my previous order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

I was very happy because the perfume "Cartier Le Must," had the exact scent I was used to. I was afraid since in was a "mini," size it might be different
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 25, 2009

Looking for an offer of free shipping
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2009

Fidji Perfume ALWAYS seems to be "waitlisted."
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2009

I'm an Old Customer and have always been satisfied with PerfumeMart products and customer service - Keep up the Good Work!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 08, 2009

Wish very much that Aramis would "re-issue" Havana!!!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 05, 2009

Ordered item for a birthday present and PerfumeMart dropped the ball completely!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 30, 2009

Super on time delivery... didn't have to think about using customer service.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 20, 2009

Part of my merchandise was damaged. I called the toll free number on the website and left a message. It was not returned, nor was my email acknowledged. This was a gift and I would like a replacement, but am at a loss as how to go about it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 17, 2009

I was very happy with the super fast shipping of my order and I will definitely order from you in the future!
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