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The Kitchen Collection Report Card & Customer Reviews

Ratings Report Card*

The Kitchen Collection The Kitchen Collection

Rated by
10,000 customers
since 2000
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 88% 89%
Neutral — 6% 2%
Negative — 6% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

Excellent, will definitely order from the The Kitchen Collection again.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

A good value & products received in a very timely manner. The S&H charges were a bit high, but maybe they are in line with on-line services elsewhere. Otherwise, it was a very favorable shopping experience. Thanks.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 02, 2009

The original purchase was cancelled by the company, due to an error on my part with my billing address. We reordered via telephone. We were a bit surprised that no one contacted us before the cancellation, and that would have saved a step.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 28, 2009

have been looking for the top I needed for my crock pot, for it seems like forever, and your company came through for me. Thanks!!!!!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Sep 27, 2009

jar opener instructions inadequate
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 25, 2009

well as far as I am concerned they shipped to me damaged stuff. Both pots were scratched and one had a chip out of it. They did offer my money back.But,we are dealing with w/pots @7 bucks each.shipping is 16 bucks.only can recovercost of pots,notshipping
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 17, 2009

Items were exactly what I was looking for, couldn't find them anywhere else.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 14, 2009

I was not happy with the status availability of my order. It took a long time to get a tracking number,then it was available only one time, then I could no longer track it.Otherwise, we were very happy with the product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 09, 2009

great quality.. super service.. it doesn't get a lot better !
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Sep 08, 2009

If there is online offerers they should be for everyone and free shipping on items more then a certain value would be great
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