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Chadwicks Report Card & Customer Reviews

Ratings Report Card*

Chadwicks Chadwicks

Rated by
300,000 customers
since 2000
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 82% 82%
Neutral 7% 7% 7%
Negative 9% 11% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

The quality and price are great! The order was delivered in a timely manner, although I would have like to seen a smaller box used with one of the products.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

The quality of the skirts I ordered was not very good. I have to return one of them because of the poor workmanship. However, this is the first time I've experienced this with Chadwicks.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

I like more cotton in the body of the velour. I love the PXL but the top should be larger and longer.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

The jacket I order was fine. The blouse material, fit, and structure did not meet expectations.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

YOU DID IT AGAIN, I AM SO IMPRESSED WITH THE JACKET I RECEIVED. YOUR HIGH "QUALITY" AND CLASSY CLOTHES ALWAYS DELIVER AND NEVER DISAPPOINT. YOUR DISCOUNTS FROM TIME TO TIME HELP US WHO ARE ON A BUDGET. I LOVE YOU CHADWICKS. THANKS ONCE AGAIN.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 05, 2009

it just looks kind of cheap not expensive like the picture
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

Somew items not as I expected. Retuned 3 of 5.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

Disappointed in suit While the jacket is fully lined, the bottoms are not. Feel the pants should have been lined also
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 03, 2009

I was disappointed in the length of time it took to get my credit for the returned items.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 03, 2009

I have been shopping with Chadwicks (by phone and email) for over 10 years and for the most part, I am very please with the service and quality of the products.
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