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TigerDirect.com Report Card & Customer Reviews

Ratings Report Card*

TigerDirect.com TigerDirect.com

Rated by
300,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 93% 93%
Neutral 2% 3% 3%
Negative 4% 4% 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by noble, May 15, 2008

This has been by far the worst .com experience/nightmare that I have had and I'm still going through it. I ordered something based on their recommendation and it did not work when I got it. I returned it just as they said to (with all of their rules/regulations on returning) and even paid insurance. I have yet to receive a refund. Customer service... More
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0 out of 1 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by TonyMelt, May 15, 2008

Software item clealy showed boxed product.  Even received notice item shiped via UPS.  When I called to check on order after a week they said I only get to downlod the product.  Very misleading.  Also, I purchased an ASSURZ policy for the item and they refused to honor it because there was "no acutal product."  WHAT A RIP OFF.  Avoid Tiger Direct and... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 15, 2008

I was very disappointed with UPS and their delivery rules. I was told that my package would be delivered before a certain date. The driver came to my home at a time I was not present. He left a note saying that further delivery information would be available by phone. I called and was told he delivered at 1400 and would do so the next 2 days; the package... More
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 15, 2008

forgot to order something and had to pay shipping twice. I know it was my fault but would have been nice to have a way to be able to ship together and avoid the extra shipping charges. :D.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 15, 2008

I was not happy with the monitor being shipped in its own box. I would have expected it to have been placed in another box to prevent any damage to it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 15, 2008

I have No problems with this order or any order I've made before!! Keep up the Super Work!!! John
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, May 15, 2008

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 15, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 15, 2008

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, May 15, 2008

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eVGA GeForce 8800 GT Superclocked Edition 512 MB PCI-Express Graphics Card

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