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TigerDirect.com Report Card & Customer Reviews

Ratings Report Card*

TigerDirect.com TigerDirect.com

Rated by
350,000 customers
since 2000
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 95% 95%
Neutral 2% 2% 2%
Negative 2% 3% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jul 08, 2009

very satisfied with the delivery of the actual prodcut. i'm still waiting for the extened service plan warranty that was supposedly drop shipped in a seperate package. other than that minor blip, i'm very satisified with the overall experience.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 08, 2009

Very pleased with order
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 08, 2009

no, i havent recieved my items yet, i'm not satiesfied, i'm still waiting for my order to be send in to my home address and i still waiting for it i would like and answer and an e-mail. please get back to me asap. thank you: alicia pagan 07/08/2009
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 08, 2009

tracking info said deivery was set for 7/6 but i ordered 2nd day on 7/1 this concerned me. contacted TD an got response next day and package arrived on time. thanks.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

TigerDirect is the only online electronics vendor I need ... for anything! Fast, effecient, inexpensive, simple to order and pay. You were our "unofficial" source at work (see previous sentence) to avoid slow, expensive, cumbersome corp purchasing system.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

Very good experience. Product met satisfaction.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

Laptop operates rather slowly and can't get bluetooth adapter I purchased to go with the computer to work properly. I like the remote control power strips though!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 07, 2009

I don't have Lightroom 1. Purchasing Lightroom 2 upgrade is of no use to me. A supervisor was to call me. That hasn't happened. I would like to return the upgrade but was told I can't because it was opened.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 07, 2009

I love Tiger!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

TigerDirect is the best online purchase I have ever made!
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