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Overstock.com Report Card & Customer Reviews

Ratings Report Card*

Overstock.com Overstock.com

Rated by
575,000 customers
since 2000
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 92% 91%
Neutral 4% 4% 4%
Negative 1% 4% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

There are frequent shipping and warehousing problems which make the purchasing experience a genuine pain the neck.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Overstock was fine. UPS just misrouted the package so it took a while to get to me.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I WISH THERE WAS A WAY TO LIST THE CONTENTS OF THE PKG. TITLE OF INDIVIDUAL DISKS
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Very happy with the purchase: Overstock had the color and type I was looking for and the best price I could find. It also shipped amazingly fast (three days from order to receipt), especially for a larger item.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I have already recommended overstock.com to so many family members and friends. I have very happy with my purchase, the speedy transaction, and speedy delivery. Thank you!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 03, 2009

Some rugs didn't look like they did on my monitor. Some looked better, some darker, or with less contrast between light or dark. Plan to swap unwanted rugs for something rather than bother returning. Will think harder before ordering more rugs.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 03, 2009

1)Shopping for a plain copper sink, but you were out.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

I ordered products knowing that I am ordering the right description of products.For example like eco friendly products,but when I got the products it doesn't have any label or dscription at all that I ordered eco friendly products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

loved the products and convenience. The cost of shipping is the best. excellent quality item and service.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

Nice quality, a bit more maroon than is pictured on line, but still really a nice prodcut.
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