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Amazon.com Report Card & Customer Reviews

Ratings Report Card*

Amazon.com Amazon.com

Rated by
10,000 customers
since 1998
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.8Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 98% 97%
Neutral — 1% 2%
Negative — 1% 1%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 09, 2008

The site was easy to use although shipping at times was very slow. The over all experience was great, with few problems.
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7 out of 8 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 09, 2008

Always easy to search this website for book titles or subjects; other types of items are easy to find as well.
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1 out of 2 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 09, 2008

Amazon does an excellent job. If there is a problem, it's rectified.
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3 out of 4 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 09, 2008

I always buy books from Amazon. they always have ratings for the sellers so you know if they rae ok to buy from. Used books are so much better to b uy than new. Amazon always has a lot of listings for a book
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2 out of 2 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jul 09, 2008

I am most pleased with the selection of alterative providers and the ability to select among them.
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2 out of 3 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 09, 2008

I usually have nothing but good to say about this site. But recently, I purchased a used book which was advertised as a hardback. What I received was a stained soft-cover, spine-damaged and repaired with duct tape. This surprised me because of the quality of all the products usually offered by Amazon. I have been shopping online there for years and never... More
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1 out of 2 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 09, 2008

Amazon is my primary source for online shopping. They keep a list of the addresses I ship to and a simple click repeats the sending of a gift since out of town family is who I primarily send to anyway. I also take advantage of Amazon Prime and get two day shipping for free and overnight shipping for $3.99. Great service and selection. DWM, Nashvill... More
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 09, 2008

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0 out of 0 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jul 09, 2008

The easiest portal to shop online. Pros: Wide range of appliances Cons: Shipping
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2 out of 2 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 09, 2008

Amazon.com provides a wealth of information on products. Amazon.com also has excellent prices and their shipping is very good. Sometimes the packaging leaves a lot to be desired, weak boxes. I would recommend this website for the above reasons.
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1 out of 4 people found this review helpful.

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