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CBS Sports Store Report Card & Customer Reviews

Ratings Report Card*

CBS Sports Store CBS Sports Store

Rated by
25,000 customers
since 2000
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 86% 88%
Neutral 7% 6% 4%
Negative 7% 8% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 02, 2008

The package was completely opened upon delivery. A carry case was torn. Did not have time to return since it was a gift. I repaired the tear as best I could by sewing it. However I doubt the case will last long before tearing completely
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 02, 2008

I have one item I ordered that is backordered and I wasn't given an estimated time of when the item will be in. It is a gift for Christmas and would like to know if it will be delivered before the holiday.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 02, 2008

great
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 01, 2008

No David Ortiz numbered shirt??? Out of stock or what?
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 26, 2008

I was very excited to find your online store.I live in Nevada and can.t get any NHL merch. I think my most favorite thing was the express shipping options. So thank you for helping me make my husbands Birthday that much nicer!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 23, 2008

why are we NOT able to EXCHANGE??? i thought i was buying a 2008 championship hat . . when in fact i purchased a 2007
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 20, 2008

Everything was perfect. Thank you.
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0 out of 1 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 20, 2008

Great website just happened to browse for college t-shirts and they had just what I was looking for and at a great price.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 18, 2008

great selection and prices
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1 out of 1 people found this review helpful.

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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 17, 2008

no phone # listed on pkg invoice/ Emblum on the shirt was put on off center and I am stuck with return postage for your mistake/ pkg arrived in good condition and quickly thanks'
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