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Big Fitness Report Card & Customer Reviews

Ratings Report Card*

Big Fitness Big Fitness

Rated by
5,000 customers
since 2000
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 92% 92%
Neutral — 8% 4%
Negative — — 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 06, 2009

my experience was good
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

Order went perfectly smoothly.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 08, 2009

thank you product is great
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 08, 2009

The product I ordered was slightly damaged upon delivery
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0 out of 0 people found this review helpful.

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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 29, 2009

I purchased an exercise ball that came with a foot pump. I haven't been able to blow the ball up to use it because the pump is so cheaply made, it doesn't work and there is no way to attach the vinyl hose to the pump. Neither end fits on it.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, May 03, 2009

Thank you for your prompt service and good quality product.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Mar 27, 2009

I called big fitness and was told my order was being shipped ups, but it was delivered by common carrier. I had to threaten to cancel my order before someone actually would tell me it was already shipped and gave me a tracking number.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 18, 2009

Everything was pefect with this transaction, although, one item was not an offical Nautilus product even though it was advertised that way.
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0 out of 0 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Mar 11, 2009

Overall a very good eperieince
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 11, 2009

Overall, very satisfied w/product, delivery and service. However, still waiting on refund from 1st order placed. I returned one of the items in the 1st order and simultaneously placed a replacement order. Replacement received, credit not yet processed.
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