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Birkenstock Central Report Card & Customer Reviews

Ratings Report Card*

Birkenstock Central Birkenstock Central

Rated by
25,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 86% 91%
Neutral — 9% 7%
Negative — 5% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 08, 2008

Very understanding and quick response to returns.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 28, 2008

I LIKE THE SHOES BUT IN THINK THE ZISE CART IS WRONG
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 29, 2008

your shoes do not hold up like they use to in the past for the price
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 29, 2008

I ordered narrow shoos and will need to take them to a cobbler befor i CAN WEAR THEN,, i HAVE A HIGH INSETP AND FOLLEN =====================ARCHES.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 22, 2008

I do plan on returning the pair of Birkenstocks that I ordered, but when I do get around to calling customer support I am going to ask if there is a pair without such a high instep. I do want a pair of birkenstocks just without an instep.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 16, 2008

The width of the sandals is huge - I was not aware of this. Maybe some description would be helpful. ei: regular width is for wide feet. I received my sandals right away as expected. Was informed by email. Easy to return product. Also, the sandals were nice - and good quality but way too wide.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 05, 2008

Service was outstanding and I will shop with you in the future.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 04, 2008

The sandals just did not fel good, even though they were the correct size. They rubbed the foot in an uncomfortable way.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 04, 2008

I received confirmation of my return by e-mail and that was very good to know.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 02, 2008

The shoes arrived early.
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