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CPO Black and Decker Report Card & Customer Reviews

Ratings Report Card*

CPO Black and Decker CPO Black and Decker

Rated by
500 customers
since 2009
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 92% 90%
Neutral — — 4%
Negative — 8% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

It would be nice to have free shipping or at least a cheaper option.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 25, 2009

is it possible to upgrade to an 18 volt battery from a 14.4 volt?
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 18, 2009

upon receiving drill I called CPO 1st to about chuck on my dr330 drill's chuck. Thy couldn't resolve problem and CPO put me in touch with someone At
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 12, 2009

I am in love with this little hedge clipper. I am 68 years old,I have a bad heart and diabetes. This hedge clipper is very easy for me to use. My husband's hedge clipper is too big and noisy for me to use. Thank-you! G from Elkton, Florida
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 11, 2009

I tried to cancle the order the next day to no avail as it was supossly shipped on SUNDAY
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 10, 2009

need more information about the product
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 28, 2009

na
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 20, 2009

I THOUGHT I WAS GETTING A RECHARGEABLE VAC FOR THE HOUSE.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 20, 2009

Overall I am satified with my purchase and prompt service.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 18, 2009

My order was shipped same day and arrived earlier than anticipated in excellent condition.
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