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FansEdge Report Card & Customer Reviews

Ratings Report Card*

FansEdge FansEdge

Rated by
25,000 customers
since 1999
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 95% 94%
Neutral — — 2%
Negative — 5% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Nov 05, 2009

due to lack of knowledge and website misinformation i hadto order the remainder of my order from another vendor. Costing me expedite fees and shipping fees from another company. This made me really upet and the CS person did not offer to assist
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

Thanks for your service. I am extremely satisfied with my first experience with your company and will use your company again in the future.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 21, 2009

The item has not been opened, since it is a gift. Hopefully all will be fine.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 18, 2009

I have ordered from FansEdge a couple of times and both times they have been helpful when I called and I have received my order immediately.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 18, 2009

I did not like the fact that the deliver driver just left my package on the door step very early in yhe morning
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 12, 2009

ordered red but got black but the black ones are nice too. Quick service! Great customer service!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 07, 2009

I still don't understand why I was charged 10 dollars for shipping when you advertise 4.99 shipping. I don't think I ordered express or anything. I just wanted to do the $4.99 shipping.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 05, 2009

I bought from FansEdge because you accept VISA. The other websites used PayPal, which I refuse to use again, due to previous issues.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 28, 2009

great price and great packaging it has been a great opportunity to buy from you guys keep the good work ,till next time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 24, 2009

I returned a sweatshirt Friday the 19th, but have yet to have any contact as to weather or not it waws recieved and if the price has been credited to my credit card account
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