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American Musical Supply Report Card & Customer Reviews

Ratings Report Card*

American Musical Supply American Musical Supply

Rated by
50,000 customers
since 1999
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 94% 94%
Neutral 6% 2% 2%
Negative 5% 4% 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

I was very happy with the polite manner of the customer service representative.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

love dealing with american musical. the 3 payment plan is great and not offered by other web stores. always great service and prompt shipping. this order was placed at 1 pm on wednesday and i received at 2pm on friday. doesnt get any better than that.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

I appreciated that my order was sent to a prison despite the fact that you do not sent do PO boxes
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

American Musical spply is the best company I have ever dealt with. Their services before and after purchase were superb. Their regular ground shpping took only one day to reach my home. Product return and replacement took only 3 days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

fast shipping good prices and easy payment plan
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

Item was out of stock but when they got it in they sent it to me overnight which was great! Will highly reccommend American Musical Supply and will order again from them.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 05, 2009

product was just right and on time
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

A big MusiciansFriend fan, I was pleased with the AMS product selection (Zoom and Behringer) and the fast delivery. LOVE that scratch - n - dent! I have been looking for a mark and have yet to find one. Just keep those catalog covers family-friendly...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I haven't checked the item out yet to make sure it works, but did take it out of the box and it wasn't broken. If it works, will keep. It was bigger than I expected, but think I can work around that.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

while the Hdmix was in transit, i found it for a cheaper price and they honored that lower price! Way cool! yet I'm still waiting on the back orderd case.
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