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Orvis Report Card & Customer Reviews

Ratings Report Card*

Orvis Orvis

Rated by
125,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 92% 92%
Neutral — 4% 3%
Negative 9% 4% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 14, 2009

Your sales are great, very high quality merchandise, supurb customer service, highly satisfied.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

I LOVE ORVIS!!! Prices are a little high though...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2009

unfortunately the jacket i ordered when washed and dried according to the label instructions, shrank and no longer fit properly. i have returned the garment and ordered the next larger size. customer service was most
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 09, 2009

I ordered two blouses in two sizes. One came but it was a little tight. I was relieved the second one would be coming separately. It arrived but....it was the SAME size. When I called to get the correct size it had sold out. I was very dissapointed.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

Stand-up collared white blouse I purchased ran very small and I will be returning it -- other item purchased (swim suit) was very nice and I am overall very happy with all items I have purchased here and in the past.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

The rug I ordered was different in color than what I saw on the website. I ordered another style, but it had a terrible smell to it and was returned. I have purchased items from Orvis in the past and have been pleased, this experience was not a good one.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

I love the jacket I purchased, very nice quality and fits well.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

quality product at a great sale price!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

mY DOG LOVES THIS TOY AND HE HASN'T BEEN ABLE TO RIP IT APART. tHANKS !! i'LL BE PURCHASING MORE OF YOUR PRODUCTS !
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

Orvis is my favorite company for excellent quality. I mainly wear Orvis clothing and carry Orvis luggage.
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