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Orvis Report Card & Customer Reviews

Ratings Report Card*

Orvis Orvis

Rated by
125,000 customers
since 2000
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 9.0Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 89% 89%
Neutral 7% 5% 6%
Negative 13% 6% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 07, 2009

I am very satisfied with this company and my purchase. I will use and recommend them often.
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0 out of 0 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jul 06, 2009

i have not received the items ordered, but I just thought there was a delay and ORVIS did not check further until I received your survey.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 05, 2009

The color shirt is larger than the 2 white shirts,same size teal and white.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 05, 2009

I returned the product because it did not meet my expectations. I have not had a response back from Orvis. I hope that they have received the return.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 03, 2009

PLEASE open another store in Leawood/So.KansasCity/Plaza area
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 02, 2009

I have bought products from Orvis over the years with no problems. I will continue to use their products in the future with no hesitation.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

My product arrived early, which was great. I like to be able to shop online for my fly fishing products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

Orvis has always been known for product quality and it continues to manage the company with that mission.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

paid extra for gift card to arrive before fathers day; it did not arrive until the monday after
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 28, 2009

It was really terrific that the denim chinos were on sale. Otherwise I would not have purchased
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