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Meijer.com Report Card & Customer Reviews

Ratings Report Card*

Meijer.com Meijer.com

Rated by
5,000 customers
since 2008
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 92% 91%
Neutral — 2% 3%
Negative 6% 6% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 06, 2009

I ordered 2 halloween costumes for 2-day shipping. It was very expensive to ship, and it still took a week for one item. They did not tell me the other item was out of stock for a week. I had one day to go and find a costume for my child.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

East ordering, items in stock and shipped quickly.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 06, 2009

got my item it was broken!!!!!! still waiting on phone call for info to return this!!!!!!!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

I live in CA-we don't have your store. But delivery time was excellent an product correct
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

Very happy with the fireplace,wil be using Meijer.com again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I transposed the first two numbers of my zip code. Meijer contacted me the next morning to correct the mistake and processed my order. my order was received a few days later. This is the type of service more companies should aspire to.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 05, 2009

I received a backordered email. This item was in the sale paper the same day I ordered it. When I called customer service they said they didn't know when or if they would get it in. Luckily, I didn't cancel the order, because it arrived a few days later.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Very good service- website easy to navigate and shipped quickly
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

The only negative was that the web site was misleading and I lost out on free shipping.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

If I have any problem with meijer.com, it would be the lack of detail on some items. The way the cartidges were explained was insufficient for me to choose the proper cartridge for my printer.
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