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LivingDirect Report Card & Customer Reviews

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Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 27, 2009

Some of the chairs had chipped paint spots on the black arms of the chairs. Silver showing through.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 27, 2009

I wasn't told in advance that I would have to schedule delivery form OD to another carrier. I was sent the wrong warranty & contacted LD who made me contact somebody else. The hookups I ordered were bad and spray water.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Aug 24, 2009

LivingDirect was very easy to use. I liked the fact that I could get a close-up look at the items I was interested in. This was a good shopping experience!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 13, 2009

Very pleased with my EdgeStar ice maker..I received it in 3 days with regular UPS shipping which was great. I purchased this because my refrigerator doesn't have an ice maker in it,our water is salty so I buy water to drink and now I can make good ice to.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 02, 2009

I know the condition I recieved the product has to do with UPS. The reason I'm late in my follow up is getting it installed nd trying it out. The unit seems to be O.K. The Metal bottom of the A/C unit was bent quite a bit. It work fine.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 01, 2009

LivingDirect was very user-friendly and I loved being able to track where my package was. I am very pleased with LivingDirect. I got just what I wanted with no problems at all. Thanks!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 28, 2009

I recieved my order and had it installed Monday, I am pleased with the dishwasher but there was a small dent on the dishwasher.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 17, 2009

Product was b/o. When I called(before I knew)they told me a day it was coming so I could expect it. The day after it didn't arrive, I called again and then they told me it was b/o and they sent me an email that I never got.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 06, 2009

the customer service hours were very limited, and the wait when in use was long.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 03, 2009

Go for it
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