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FragranceNet.com Report Card & Customer Reviews

Ratings Report Card*

FragranceNet.com FragranceNet.com

Rated by
125,000 customers
since 2000
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 96% 94%
Neutral 2% 2% 3%
Negative 2% 2% 3%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 06, 2009

I am very happy with the product it certainly met my expectation
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Generally speaking I have always found FragranceNet excellent to deal with. I have had product not arrive at all and one incomplete order arrive and the missing item (even though it appeared on the packing slip) was sent to me immediately also.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

liked the fact i could send a check and not use a credit card. i know this delayed the delivery{my fault} but liked that choice. my perfume was delivered in good shape and smells divine. i will be ordering again. thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I am very satisfied with Fragrancenet.com. I have used these products for 3 or 4 years and never regretted it. I'm very pleased Thank you very much. The products I order are almost always available and very good quality. Speedy
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

How often are the sales, if any? I noticed maybe a $1 difference, but sales should be more worthwhile especially if it shows a customer as purchased from the same vendor on a consistent basis. How about customer rewards? Food for though...
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

I love all the products. I only think that they need to have more M.A.C. products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

Very good selection and fast delivery.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

Excellent service!!!!!!!!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2009

great company with excellent products
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2009

I thought, I had ordered BIJAN Body Wash, but what I received was BIJAN "Woman" Body Wash. (I had ordered it for a friend, but think BIJAN "Woman" is a different "scent", then plain BIJAN?!) I didn't have time to contact FragranceNet.com.
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