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GiftTree Report Card & Customer Reviews

Ratings Report Card*

GiftTree GiftTree

Rated by
25,000 customers
since 1999
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 90% 90%
Neutral — 6% 4%
Negative — 4% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 08, 2009

The receiptant of the gift was very happy with it. Other people have asked where I purchased itand I was happy to give the company's link. It was delivered on time, making it a wonderful surprise for the reciptant.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 08, 2009

Customer service contacted me when they realized that GiftTree was unable to deliver the product I ordered on time. The CSR gave me options that I was quite satisfied with and the item was delivered as requested on time.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

The package I spent $37 on was much smaller than it appeared online. I was disappointed that it was so tiny and that it cost $7 to send such a tiny package so slowly. It took a full week to arrive.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 01, 2009

three of the balloons went down in two days I figured they woulkd last
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

I understand the picture and gift description may not be exactly as offered however, a pineapple and a can of minced olives was not very smart. No way to cut/core a pineapple and no can opener!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

I wish the gift card wasn't some cheap print out with torn edges but other than that great
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

I am very pleased with the service and will reccomend to my friends..
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

I sent this as a sympathy gift to my Great Uncle in Ohio. I haven't heard anything back from him or his family regarding the item. But I'm sure they liked it.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 25, 2009

Our 35th, or so, order was handled very well as always.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 25, 2009

As a last minute find on the internet to fulfill my desire to send a special gift to my ddaughter, I was very pleased. Thank you for your
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