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ubid Report Card & Customer Reviews

Ratings Report Card*

ubid ubid

Rated by
25,000 customers
since 1999
  • Overall Rating: 7.5Overall Rating
  • Would Shop Here Again: 7.7Would Shop Here Again
  • On Time Delivery: 7.6On Time Delivery
  • Customer Support: 7.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 67% 79%
Neutral — — —
Negative — 33% 21%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 14, 2009

see my e-mail re UPS !!!!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 05, 2009

The purchase process was very easy. What I found though was that the 3rd party you were selling for wasn't on "top of their toes" on getting the order shipped. Apparently the 3rd party seller didn't arrange pickup as quick as they should have.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 07, 2009

I swtill haven't received Ontrack Fix it Utilities. It has been 2 weeks. Thanks
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 29, 2009

dI have been using Ubid for at least 10 years and have always been very satisfied with the service and products.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 18, 2009

The XBOX was defective.The packaging in the shipment in BIG BOLD Print said do NOT ship back to where it was perchased, but to contact XBOX.I then was shipped an empty box to ship the XBOX to their repair place.And they charged my credit card $119.00.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 03, 2009

Why give the option to do next day delivery if I order something in the middle of the week and it doesn't get to my house the next Monday. You should not put that as an option, and you should not charge that much for that process as well.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 27, 2009

My order was well packed & delivered on time however, there was a crack in the frame around the TV screen. Since it was cosmetic in nature I was refunded $20.00 and that was nice but I would rather have a TV that was not cracked in the first place.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 03, 2009

Everything works just fine that is all I could expect.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 02, 2009

Every thing worked out fine.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

I was under the impression that the product was recondution, in like new condition. When it arrived there were scraches on it.
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