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Nitro RCX Xtreme Racing Inc. Report Card & Customer Reviews

Ratings Report Card*

Nitro RCX Xtreme Racing Inc. Nitro RCX Xtreme Racing Inc.

Rated by
5,000 customers
since 2006
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 81% 83%
Neutral 5% 5% 4%
Negative 5% 14% 13%
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*Ratings are for the past 90 days only.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 06, 2009

Did't let me know it was back ordered.didn't let me know when it came in or when it was really shipped.Had to call to know what was going on.never received a email about it being back ordered or email when to watch for it.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 05, 2009

Most parts that I want are not in stock.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

The rc car is ausome and wish i could buy one of them all maybe some day . Been A rc car enthusiast for over 20 years and will never stop
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 01, 2009

The item received was damaged and I am supposed to get a new one sent
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 30, 2009

i like the prices,but did not like cam.i bought it to put on my nitro racing cars.you should tell people that it is a web cam.service was great.but I'm not happy with cam at all
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 29, 2009

didn't say anything about shipping/tracking after purchased the item. After a week, I send email to asked about it, then somebody call me to confirm the purchased item. hopefully better next time.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 29, 2009

ordered what was supposed to be brushless motors; ha ha run slower than any brushed motor i have. can't get a hold of anyone to talk to. have to stick to my other companies I guess
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 28, 2009

I paid alot to get my order within two days and it is the fourth day and has still not arrived!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 28, 2009

Very difficlut to contact tech support, either by phone or live chat. Alwasy busy.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 27, 2009

First time ordering from this company. Great job! will order again from them real soon!
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