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CPO Makita Report Card & Customer Reviews

Ratings Report Card*

CPO Makita CPO Makita

Rated by
2,500 customers
since 2006
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 91%
Neutral — 3% 6%
Negative — 6% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 30, 2009

Awesome service, awesome product!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 28, 2009

Your box is NOT large enough for my comment.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 21, 2009

product was fine and on time delivery. shipping costs pretty high though.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 21, 2009

I received the package on time, but parts were missing. Now I have to wait another 10 days before the missing parts arrive and I can use the tool. I should have bought it at sears!
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 16, 2009

Satisfied so far. Product LOOKS good, but it's been so rainy in Texas that we have not had a chance to use it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 16, 2009

The only comment I have at this time is the shipping container was kinda beat up, no holes but about to come apart at the seams. Thanks, I haven'
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 13, 2009

Ive been to sick to try the unit.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 13, 2009

The Product is Exactly as described, and what I wanted. When Trying to track the shipping information I was not able get any details except (item has been shipped) THIS needs to be corrected . Billy Boggs
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 08, 2009

Very happy so far.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 07, 2009

My dissatisfaction was due to battery life and pricing. The battery life was just over warranty. I found that the batteries for my Makita would cost about $70 each. Sears was offering an 18 volt driver for less than the Makita replacements. Bill Mack
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