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Big Al's Online Report Card & Customer Reviews

Ratings Report Card*

Big Al's Online Big Al's Online

Rated by
500 customers
since 2006
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 9.0Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 100% 96%
Neutral — — 2%
Negative — — 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 10, 2009

i've been ordering from big als for a long time and have been quite happy even though i did order a heater once that never did work but i never contacted anyone so they never new about it nonetheless everything is good!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2009

Excellent on line vendor. AAA+++
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 08, 2009

Often cannot order on Wed to receive double points, but would like to since typically my orders are $100+. On the other hand, double points do not seem to amount to a lot. More likely to order mid-week if bigger discount for double points given.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2009

Great products at great prices!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2009

Shipping to P.O boxes would help alot.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 04, 2009

My wet pets like the Krill from Big Al's.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 03, 2009

The pricing and in stock selections of fish food can't be beat! We have a 2Ft PACU IN A 210 GALLON TANK that eats alot!! BIG AL'S IS THE BEST
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 02, 2009

Why don't you still carry titanium aquarium heaters? They were the best!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 01, 2009

Love Big Al's. I had to waite 2 weeks to get my order because it was rescheduled. I will still order from Big Al's but I will just have to make sure to order sooner.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 01, 2009

Big Al's is great. They always have what i am looking for and they are very reasonable when it comes to prices.
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