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Secret Spoon Report Card & Customer Reviews

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 31, 2009

The cupcakes that I sent my Grandaughter, on her birthday, arrived on time and were very tasty. She was so pleased! Thank you,
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 22, 2009

I was very dissappointed because this was a birthday gift for my father, it was to be delivered on september 18th, a day before his birthday and it was delivered on Monday September 21st, which was 2 days after his birthday.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 10, 2009

Item was melting when delivered even though I had paid EXTRA to have early delivery.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 31, 2009

I had ordered the vanilla bean cake for my Mother-in-laws birthday. She lives in Kansas, so I did not have an opportunity to sample the cake, but she said it was beautiful and tasted yummy.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 18, 2009

I ordered candy and some of it was melted when I received it due to the hot weather.I called customer service and my money was refunded cheerfully.They try to please customers and I will and have recommended them to my instructors at school and friends.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jul 06, 2009

..............
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

An excellent source for gourmetish foods with excellent delivery.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

i felt very misled about the free delivery and other issues
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 28, 2009

My chocolates arrived via UPS completely MELTED. We had to throw them in the freezer ASAP. Luckily I was home when they arrived. We thawed them out the next day, but of course they were misshapen and sticky because the fillings had run out everywhere.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 27, 2009

i was very satisfied with the oproduct and plan on utilizing tgis ccompany again or future gifts..
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