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TheShoeMart Report Card & Customer Reviews

Ratings Report Card*

TheShoeMart TheShoeMart

Rated by
5,000 customers
since 2005
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 86% 94% 91%
Neutral 14% 3% 5%
Negative — 3% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

LIKE THE PRODUCT AND LOOK SO FOR
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

I am returning the sneakers because they were too small and I was looking on line to re-puchase the next size but I cannot find the shoe with the price I have purchase the sneakers at.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

Great company, great prices, great delivery time. They are on my short list.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 28, 2009

I ordered two pairs of shoes that stated they were both in stock, but one pair was cancelled -- no reason given.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

I loved the site. Shopping was really easy and the selection of styles, colors and sizes were excellent. I have back problems so I want a stylish, cushiony shoe. But because of the cushion the sizing is off in the toe. I'll keep trying.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 06, 2009

More than a week since returned product without a credit.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 05, 2009

It is Monday, October 5 and I have not received my order of shoes.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 24, 2009

the shoes i bought feels better than my bedroom slippers. i love them
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 04, 2009

I have never ordered shoes on line, but your free shipping prompted me to try. I would order again if I knew the brand was usually a good fit as long as the free shipping held out!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 02, 2009

I wanted the shoe in white and my size was not available.
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