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Joy Jewelers Report Card & Customer Reviews

Ratings Report Card*

Joy Jewelers Joy Jewelers

Rated by
5,000 customers
since 2005
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 88% 89%
Neutral — 7% 5%
Negative — 5% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

Met all expectations including quality, price and delivery. Highly recommended.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

The ring looks to be first rate quality and the delivery was prompt as promised.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 21, 2009

The ring I purchased from Joy Jewelers is perhaps one of the best, if not the best jewelery purchase I have made in many years. It is a ring that goes beyond handsome. I am totally...TOTALLY pleased with this purchase!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 21, 2009

Some where between Joy Jewelers and UPS the product continued to get directed to the wrong address 3 times. 3 times in the wrong direction is highly unsatisfactory.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 21, 2009

It is a beautiful product at a reasonable price - couldn't be happier
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 21, 2009

The ring that I ordered just doesn't look like I thought that it did online. The symbols on the titanium band are barely visible at all in person, while online they were easily recognizable.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 20, 2009

It was not made clear that the pendant necklace I purchased would not come on a chain.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 19, 2009

It is October 19th I still have not received it. Hopefully soon.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 19, 2009

We are very pleased with our purchase
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 15, 2009

this was my first online purchase and I would like to thank you for the wonderful experience.
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