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PetSolutions Report Card & Customer Reviews

Ratings Report Card*

PetSolutions PetSolutions

Rated by
25,000 customers
since 2005
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 98% 91% 93%
Neutral — 3% 3%
Negative 2% 6% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 09, 2009

My package arrived the next day after ordering!
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2009

Best online pet/fish provider with excellent and responsive service, healthy and good size livestock
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2009

very pleased with the order time and shipping status of the products. i will return to this site and reorder supplies.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 09, 2009

I loved the vest that I purchased for my neighbors pomeranian mix. I just wish you made it for a large 90lb dog and in florescent orange...any chance of that in the future?
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 09, 2009

some of my items are on backorder thats ok most of the stuff i needed immediatly came with todays order i already recommened ur company to my sister who lives in texas thanks
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 08, 2009

I am pleased with how quiet the skimmer is & how easily it starts. I am not able to accurately evaluate it's total performance this soon. The website was easy to navigate & shipping was prompt. overall very good so far.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

Since I've been dealing with pet solutions for 2 years, I trust them, as their site is safe and secure, and would not bother buying from another on line pet supplier
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

I found some excellent deals on clearance dog clothing. I would check back with for future purchases. The clothing was all of good quality.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

Great transaction great product.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 06, 2009

Wrong fish shipped. Waited over 1 year for a backordered fish, then received a completely different species. Petsolutions DID, however, credit both the original purchase price for incorrect fish and shipping.
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