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Diapers.com Report Card & Customer Reviews

Ratings Report Card*

Diapers.com Diapers.com

Rated by
25,000 customers
since 2005
  • Overall Rating: 9.5Overall Rating
  • Would Shop Here Again: 9.5Would Shop Here Again
  • On Time Delivery: 9.6On Time Delivery
  • Customer Support: 9.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 98% 98%
Neutral 1% 1% 1%
Negative 3% 1% 1%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

i have never had any problem with the site or customer and have been using since my son was born and he is now 14 months old
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

Diapers.com makes life easier. I ordered diapers late in the afternoon on a Wednesday and received my order the next evening. Not too many stores can compete with that.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

THIS IS A VERY CONVENIENT WEB SITE FOR THOSE PARENTS WHO DO NOT LIKE TO CARRY WITH HUGE PAMPERS BOXES FROM THE STORE, JUST LIKE ME! THEIR DELIVERIES ARE ALWAYS ON TIME AND THEY HAVE EVERYTHING YOU NEED FOR YOUR BABY. I HIGHLY RECOMMEND IT.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

nothing to add
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

I was promised my shipment in two days and it arrived the very next day. Very speedy and convenient!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

I was very pleased at the fact that they came on time.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

Love the overnight shipment...Sat arrival is a big bonus. Well done. Please change coupons back to automatically added. The coupon code thing is a pain. It was nice to feel that Diapers.Com was looking out for coupons for me.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Wish you would expand the GreenBaby section with more enviro-friendly/cruelty-free products - What about adding more cruelty-free clothing products like Isabooties, for example? Overall, love your company - thanks!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

I have no complaints
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2009

Thanks. Order went smoothly and I recieved everyhting quickly.
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