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KingLinen.com Report Card & Customer Reviews

Ratings Report Card*

KingLinen.com KingLinen.com

Rated by
25,000 customers
since 2005
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 79% 84% 87%
Neutral 3% 4% 4%
Negative 18% 12% 9%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

Very pleased with my purchase. Was emailed when one of my items was not available and promised delivery date as soon as it became available. Package arrived in a timely fashion I was highly pleased with the quality as well. Will definitely use again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

I bought the bedding for my son for Christmas. I have not opened the packages because of this. Hopefully everything will be ok. I had to wait for the bedding but the sheets and curtains came quickly.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 06, 2009

The comforter is nice but it wasn't at all the colors it showed on line , it is very dark, really not what I wanted at all, but gave it as a gift.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I am going to be contacting kinglinen as soon as possible....the comforter that i purchased is pretty and of good quality however it looks nothing like the one that I saw on line! None of the colors are the same and the pattern is different!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 05, 2009

I dont have a fault w/the ordering experience. The product wasn't what I expected & it was ret'd on 10/28. 11/4 I emailed KingLinen 2 c if they'd rec'd the item & when I will get a credit. As of 11/5 no response rec'd.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

comforter did not seem high quality for the price. It was sratchy feeling and not very heavy set. However it looked and appeared as the same style as it looked like in the picture, which was nice
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

Ordered it and 2 days later received it....very fast
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

this was my second set of sheets and it is not very good quality , not as nice as the first set,, not sure why that happened that way ,, cut poor, not square and not polished as first set
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I actually was surprise to see my order waiting for me when I opened my front door. The item was delivered promptly as promised and everything that I ordered was there and in great condition. I will be using Kinglinen.com again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 03, 2009

lack of help and willingness to act as if they cared...other than this oder was fantastic
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