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Zazzle.com Report Card & Customer Reviews

Ratings Report Card*

Zazzle.com Zazzle.com

Rated by
2,500 customers
since 2005
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 80% 81%
Neutral — 7% 4%
Negative — 13% 15%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 04, 2009

I am impressed with the quality and shipping of the products. My problem was handled quickly and I am completely satisfied with the outcome. I will be ordering more soon.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 29, 2009

Your company did an outstanding job on my order. I would highly recommend you in the future. Thanks so much.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 24, 2009

You guys kick butt! I work in SQA in Silicon Valley so I know a little about building and supporting an e-commerce website, you guys do a great job of making it easy and fun to put pictures of my kids on tshirts and mail them to the grandparents!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 23, 2009

Your larges are too small. I wear a large from every major fashion house and they fit fine. Your's is small and the garment hasn't even been washed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 22, 2009

the only thing i dont like about the shirts is the material is a little thin. when i put it on you can almost see right through it. but everyone at work wants to get one now!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jun 22, 2009

haven't seen it, am basing quality on dad's reaction (we were skyping).
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 18, 2009

When I recived the mens Tshirt I was extremly disapointed with the quaility it looks very cheap material, the stiching is poorly made. I am very unhappy as this is a presant for my fiance and he is a black smith.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jun 18, 2009

I have submitted a Ticket with regards to the Quality of on eof the two items I have purchased (Incident #090614-000102).
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jun 16, 2009

My Keds order was rejected THREE times by Zazzle for image copyright problems (apparently). No one would tell me WHAT was wrong; I just guessed. Thus, the order was delayed by about five days; NOT OK.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 09, 2009

I have enjoyed everything that I have created on Zazzle.com. It has been a great find.
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