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Produplicator.com Report Card & Customer Reviews

Ratings Report Card*

Produplicator.com Produplicator.com

Rated by
500 customers
since 2005
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 7.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 90%
Neutral — — 5%
Negative — 9% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 12, 2009

Product did not work... Personel not qualified... Step by step form was not for the item I purchesed...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 04, 2009

Emailed ProDuplicator for resolution of problem with light scribe system
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 14, 2009

Nice duplicator, but the web site mentioned "free dvd lightscribe media with all lightscripe duplicators purchased". I didn't see any media anywhere.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 31, 2009

My biggest dissappointment was with the software of the product that I bought. It was extremely limited in scope, and as such was much less useful than I had expected.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 24, 2009

Having issues with creating a label since I do not have a write dvd. Would be nice to be able to link the unit to my computer and transfer file.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2009

I was pleased with the simple ordering process and the speedy delivery. I had the unit working within 30 minutes of it being delivered. The operating instructions were very clear and the set-up process was very easy, taking less than 15 minutes.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 23, 2009

I wish the booklet on how to operate it came with it instead of having to dig and call to find out how to use the thing
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 13, 2009

great prtoduct for my needs
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 01, 2009

System did not work as it was supposed to. Trouble getting it to complete the copy process. Wasted many DVD's. The unit still does not make 6 copies per run. Does'nt label all 6 DVD's either. Tech support not responded to email after 3 days.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 26, 2009

I like the dvd cd lightscribe duplicator. I was not pleased because the enclosed cd did not work. The manual is somewhat different from the actual machine. The manual was hard to follow.
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