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West Marine Report Card & Customer Reviews

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West Marine West Marine Not Yet Rated. Why?
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 13, 2009

Sevylor Islander arrived with a hole in it and I had to patch it before I could use it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 24, 2009

Product was just as described and arrived promptly.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 14, 2009

shipping store to store was a great thing for mewas
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 07, 2009

The product I ordered was small and light. However, rather than shipping it through the mail at a nominal fee, it was shipped via UPS, which nearly doubled the cost of the product.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jan 24, 2009

I ordered a tackle box madw by Plano. Pictur of what I ordered was blue which is the one I wanted. I received a green one which was OK but not exactually the proper color.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 29, 2008

Husband wanted something else other than stereo, so it was returned.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 09, 2008

I recommend West Marine to anyone who wants to buy any marine article, specially the sales rep. for both stores in PR San Juan and Fajardo.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 28, 2008

west marine is a good company, the delivery was perfect, the engine oil is great, the only thing i was disapointed in was the size, i thought i ordered quart but i received pints, but it's ok
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 12, 2008

Excellent shipping speed.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 01, 2008

The item is not what I needed and was the wrong size.
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