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US Appliance Report Card & Customer Reviews

Ratings Report Card*

US Appliance US Appliance

Rated by
10,000 customers
since 2001
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 8.1Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 88% 88%
Neutral 3% 2% 4%
Negative 7% 10% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

Product exactly as specified quality seems to be good. Delivery within reasonable time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 11, 2009

Great items to pick from best price available and a free sony system to boot. the 46" sony arrived in tip top condition.A++++++
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

Carton was loose but dryer was ok.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 10, 2009

Did not have any idea when I ordered (Oct 3) that it would take so long. Microwave was delivered on Nov. 10.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 08, 2009

It was pouring rain the day that they delivered my LCD TV. They took the TV out IN THE RAIN to come pick it up at the bottom of our driveway. The box was damaged and soaking wet when we received it. We did not have an opportunity to open it IN THE RAIN.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 08, 2009

Very pleasant transaction. Item was delivered in a timely manner and meets our expectations. Will order from US Appliance again.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 06, 2009

Thank you for keeping me advised about my order and it arrived in perfect condition. Thanks again will always look you up when we buy again
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

The on-line shopping experience couldn't have been better. I recommended US Appliance to a friend and he made a similar purchase.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

good product, good price, good service
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1 out of 1 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 05, 2009

The delivery of this item was agonizingly slow,over three weeks!
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