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USA Beauty Supplies Report Card & Customer Reviews

Ratings Report Card*

USA Beauty Supplies USA Beauty Supplies

Rated by
1,000 customers
since 2003
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 92% 91%
Neutral — 8% 6%
Negative — — 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 28, 2009

Could not contact them by phone. Would have liked that.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 23, 2009

As previously noted, your UPS charge is ridiculous. This should have been $3.00 max. Marking up freight by a $1.00 is tolerable, but I would not do business with you again because of this!
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 26, 2009

You did not have items in stock and no date as to when available, so i cancelled order and placed with another company. Items ordered are a discontinued so I thought you would have problems getting it in.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 26, 2009

All was perfect from beginning to end....Thank you
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 23, 2009

I thought it was bigger. My fault.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Sep 15, 2009

USA had a product I needed. The item was $3.95. Minimum shipping is $7. I complained about the excessive shipping but continued the order. It should have shipped and arrived in 3-5 days; it arrived in two weeks.
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0 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 14, 2009

Happy with shopping experience but the shipping/handling costs were too high.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 07, 2009

Exactly what I needed and shipped as promised. I will do business with you again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 29, 2009

USA Beauty Supplies had the product I've been searching for. Apparently has been discontinued in my local stores, I was happy to fing this item and thrilled that it was a great value and was shipped timely.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 28, 2009

i had a very positive experience with USA Beauty Supplies. I do not fill out surveys of this type and length.
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