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SkinStore.com Report Card & Customer Reviews

Ratings Report Card*

SkinStore.com SkinStore.com

Rated by
10,000 customers
since 2003
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 8.9Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 97%
Neutral — — 2%
Negative — — 1%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 01, 2009

I am very satisfied with my products and SkinStore. I would highly recommend Skin Store to anyone.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

I am so glad Skinstore brought back the 20% off monthly specials. I love the ease of site ordering as well as the customer rating.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 26, 2009

SkinStore.com makes shopping for products fast, easy and convenient! In the past I bought my products at the spa, however it's much easier to use use SkinStore.com. I've already recommended the site to several of my friends.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 12, 2009

I have looked for items on your website that did not qualify for free shipping so I have ordered the item from another website that did.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 09, 2009

only thing was one product is discontinued. i will certainly order again.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2009

was told one of the items ordered was on back order and agreed to wait. i received the other items. today i learned back order was now discontinued. dicontinued item was to go with soap ordered. no suggetion of a replacement offered. unclear on s/h.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 05, 2009

Skinstore.com is always easy to order from.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 30, 2009

I love this store, shop with ease and their delivery is so great because I live close the brick and mortar so when products are not coming out of Ohio, it sooo fast!!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 28, 2009

I sent a message right when I received it and still have not heard back on it. It was something I am very concerned about. I don't like calling, but I might have to just to get the problem resolved.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 26, 2009

there are somethting cannot be shipped to my place.what a pity!
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