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Shoes.com Report Card & Customer Reviews

Ratings Report Card*

Shoes.com Shoes.com

Rated by
75,000 customers
since 2001
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 90% 89%
Neutral 1% 2% 3%
Negative 6% 8% 8%
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by BeachBunny, Jun 05, 2008

I ordered "Unlisted Women's Last Chance" high heels in fuchsia, size 7 1/2 (item #30636) for $49.99. I used UPS second day business shipping, and paid an additional $11.50. The shoes were way too big, and I had to return them. However, every time I tried to access the website to submit my return request, I got to the last page and then got an error message... More
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