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Sephora.com Report Card & Customer Reviews

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 11, 2008

the sephora site iseasy to use...sometimes it feels like there aretoo many choices. shipping costs are an issue into CANADA so it ishard to do comparision shopping.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 10, 2008

Very pleased with Sephora. I use them often and will definitely check back during the holidays.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 10, 2008

this is the "IT" store. always with new stuff to offer and i love the freebies too.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 10, 2008

When I purchased a product from Sephora online, I had the best experience. I looked for the product, selected the product, had the product sent to checkout, paid for it with credit card and had the product sent to me at my home address. The product arrived in a timely manner and was exactly as I had order it. I will use Sephora online to buy again... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2008

SEPHORA is a delight for makeup lovers as well as those who enjoy treating their skin to the best products from around the world. Also, their selection of fragrances for both men and women is awesome!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Oct 09, 2008

Overall I enjoyed shopping at Sephora.com i would recommend the online store. i am sure if I needed assitance they would have done a good job
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Oct 09, 2008

I like Sephora - both the brick & mortar store and the online store - because they sell a variety of makeup brands, offer lots of samples, and create a fun shopping experience. I find makeup a little intimidating, so quite enjoy being able to shop for it online.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2008

Always a good experience except when there's something I really want and out of stock but that situation could happen with any online store or retail store
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Oct 09, 2008

The purchase was smooth - knew upfront what all charges would be. Free shipping and 3 samples that I got to choose! Fabulous website and company!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 08, 2008

I like Sephors stores but not the parking of my nearest location. I get the emails from them and usually buy something. I love sales and deals on my usual products.
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