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Problem Solvers Report Card & Customer Reviews

Ratings Report Card*

Problem Solvers Problem Solvers

Rated by
2,500 customers
since 2006
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 92%
Neutral — 3% 4%
Negative — 6% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 06, 2009

Cheaper price and fast delivery
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

Your prices tend to be on the high side. I normally buy onsale items or items I can't find elsewhere.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

1 out of the 4 lights was broken on arrival.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 26, 2009

three items ordered. The largest (storage closet) delivered. Two very small (Sale) items,packaged in one box, were not left but a signed receipt was required to re-deliver since not at home.It was several days before finally receiving.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 20, 2009

I am very pleased with the merchandise I received.....very good quality, and prompt service. thanks
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 18, 2009

The wardrobes arrived fine but the first time I tried to use the zipper it broke. I really need somewhere to hang my clothes so I decided not to return it, but it is pretty shabby. I didn;t really even yank on the zipper or anything.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 17, 2009

I haven't opened the package yet but presume it will be fine
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 14, 2009

WE were very impressed with your representative's knowledge of your products when we called with a question.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 30, 2009

good price
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 23, 2009

The only thing that I did not do when I ordered this was to look at the Plow and Hearth site and order it directly from them. they had a sale that made the price $10 dollars cheaper. But that was my fault for not shopping around a bit more.
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