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PCNation Report Card & Customer Reviews

Ratings Report Card*

PCNation PCNation

Rated by
10,000 customers
since 2002
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 7.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 88% 88%
Neutral 20% 6% 3%
Negative — 6% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 20, 2009

This is the third time I have ordered from PCNation and have bee satisfied with all three purchase experiences.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Oct 15, 2009

Customer service manager did not take responsibility for my satifaction. Blames it on Sony. I did not place an order with Sony. My order was to PCNation and PCNation should have taken responsibility for my satifaction.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 13, 2009

I purchased speakercraft items and the web site indicates you are an authorized dealer but the speaker craft web site indicates you are not an authorized dealer. Neither speakercraft or PC nation had any additional information when contacted.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 12, 2009

Best price found on GPS. Looked around at many different places.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 10, 2009

I tried to explain the problem, but your 255 character limit which you don't let us know about until after its been exceeded and the submit button pressed made that impossible. So let's just say that, like you, they aren't upfront about everything.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2009

good service, good prices
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 04, 2009

Great product for the price and the service was priceless - Thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 19, 2009

Totally satisfied! Product was in stock...fast processing...best price on the net.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 13, 2009

Great service on time delivery and very good price. Also received a followup call after placing order to confirm order. Headsup business practice.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 06, 2009

The item that I had ordered was recalled by the manufacture. PCNation called to inform me of the recall. The item was shipped when is was available from the manufacture.
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