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Orvis Report Card & Customer Reviews

Ratings Report Card*

Orvis Orvis

Rated by
125,000 customers
since 2000
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 91% 91%
Neutral — 4% 3%
Negative 6% 5% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 19, 2009

I ordered orvis tough chew dog bed on oct 27 online and it was said to be available on nov. 3. Is was not, Bed was finally shipped nov.13 and arrived on nov.17. Bed size is not the same as stated online and not enough fill. will contact orvis.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 16, 2009

The crate was actually nicer than expected.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 15, 2009

The items are gifts; I can't tell if either will be returned. I am unsure if the fit will be satisfactory. The cardigan seems tight in the sleeves; the waistband of the skirt looks like it may not wear well.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 14, 2009

Your sales are great, very high quality merchandise, supurb customer service, highly satisfied.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

I LOVE ORVIS!!! Prices are a little high though...
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2009

unfortunately the jacket i ordered when washed and dried according to the label instructions, shrank and no longer fit properly. i have returned the garment and ordered the next larger size. customer service was most
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 09, 2009

I ordered two blouses in two sizes. One came but it was a little tight. I was relieved the second one would be coming separately. It arrived but....it was the SAME size. When I called to get the correct size it had sold out. I was very dissapointed.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

Stand-up collared white blouse I purchased ran very small and I will be returning it -- other item purchased (swim suit) was very nice and I am overall very happy with all items I have purchased here and in the past.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

The rug I ordered was different in color than what I saw on the website. I ordered another style, but it had a terrible smell to it and was returned. I have purchased items from Orvis in the past and have been pleased, this experience was not a good one.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

I love the jacket I purchased, very nice quality and fits well.
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Top Selling Products from Orvis

Orvis Loop Optic Barware

Artist Richard E. Bishop studied film footage of birds in flight to create these accurate and graceful depictions. Loop optic bar glasses have been an Orvis favorite for years-;due to popular demand, we're offering a new wineglass style this season

$69.00

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