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Orvis Report Card & Customer Reviews

Ratings Report Card*

Orvis Orvis

Rated by
125,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 94% 94%
Neutral 6% 1% 2%
Negative — 5% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

The rug I ordered was different in color than what I saw on the website. I ordered another style, but it had a terrible smell to it and was returned. I have purchased items from Orvis in the past and have been pleased, this experience was not a good one.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

I love the jacket I purchased, very nice quality and fits well.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

quality product at a great sale price!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

mY DOG LOVES THIS TOY AND HE HASN'T BEEN ABLE TO RIP IT APART. tHANKS !! i'LL BE PURCHASING MORE OF YOUR PRODUCTS !
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

Orvis is my favorite company for excellent quality. I mainly wear Orvis clothing and carry Orvis luggage.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 28, 2009

I purchased a BBS2 reel for my new 2wt rod. First time out I hooked a very angry 15 inch Rainbow that decided to run 60 yards downstream. This was it..the drag system had to work. It worked very smoothly and I landed that big fish on an ultra light rod.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 28, 2009

I ordered a pair of gloves for 9.95 advertised with free shipping. I was
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

the dog bed I purchased looks like it will be very painful to take apart to wash and then put back together
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 20, 2009

The website was not user friendly. I couldn't get my selection from the cart to the payment screen. Perhaps better promotion of the online security feature would help too. Also, taking payments from Discover would be much appreciated.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 20, 2009

We love these rugs!! They look wonderful and do a great job keeping water off the hardwood floors.
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