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Nitro RC Planes Report Card & Customer Reviews

Ratings Report Card*

Nitro RC Planes Nitro RC Planes

Rated by
10,000 customers
since 2005
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 7.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 85% 84%
Neutral 3% 2% 4%
Negative 6% 13% 12%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

Great ARF's at a great price. Wish you would stock the Christen Eagle 120!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

I was expecting a RTF plane, the box was marked RTF, but the plane was actually ATF. The only part of the plane that was complete was the pieces were painted. I thought RTF meant I would have to mount the wings not put the entire plane together.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 11, 2009

i needed help on how to connect my electric receiver and received no help
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 09, 2009

Fat delivery, just what I expected.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 09, 2009

the simulater has missing files and i cant get it to run
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 08, 2009

I ordered a plane which was to be ARTF... some parts had to be modified...and some parts did not fit at all after they were recogmended by the help line....VERY DISAPOINTED in my first purchase !!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 08, 2009

I love your site.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 07, 2009

I wish the site would have explained that the plane does not take off from the ground and that you would need lots of tape for all the crashes.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 07, 2009

Order shipped notification and tracking information was promptly provided as well as delivery notification and verification. I'm impressed with Nitro's apparent concern for their customers satisfaction and service.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

Great customer service, highly recommend
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