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Newegg.com Report Card & Customer Reviews

Ratings Report Card*

Newegg.com Newegg.com

Rated by
100,000 customers
since 2001
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 96% 95%
Neutral 9% 4% 4%
Negative — — 1%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

was great with this order. a following order was shipped with DHL shipping.. which sucked. as it took longer, poor tracking info.. and really had no definate estimated date of delivery...I specifically shopped Newegg for the great free shipping deals.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

Once again, a nice item, well handled, smooth transaction with incredibly fast shipping- not to mention, a GREAT price.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I was a bit concerned ordering two open box motherboards but everything was included. The first motherboard (Asrock A790GMH) is working beautifully. I'm awaiting parts on the second (MSI-790FX-GD70 before knowing if it works properly.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

Windows 7 is a piece of junk! Not Newegg's fault. It is not even Lan compatible with XP. It deletes software, Windows Explorer hides data.It will not run Autorun on CDs It is a Beta product, one day Microsoft sent 8 updates!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

I live on the West Coast, and selected the 3-Day UPS delivery. It was not posted or mentioned that UPS cannot deliver in or on 3 Days from the NJ warehouse. Very displeasing, as I was expecting the shipment by a certain date and it took 6 days to get...
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 26, 2009

great service
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 26, 2009

I'm impressed. You have a large selection and good prices; you ship promptly; keep me informed and accept returns properly. Nice job!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 23, 2009

The item was received before a tracking number was available.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 20, 2009

newegg had the lowest prices on the web and offered free shipping as well. Quick checkout and detailed product information make a great buy.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 19, 2009

Another great job by Newegg. I got my stuff when they said it would get to me and still have had zero problems.
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