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Metrostyle Report Card & Customer Reviews

Ratings Report Card*

Metrostyle Metrostyle

Rated by
25,000 customers
since 2001
  • Overall Rating: 7.9Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 79% 79% 79%
Neutral 4% 6% 7%
Negative 17% 15% 14%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 11, 2008

My first order; I ordered 2 knee length dresses and was sent 2 ankle length dresses which were the wrong size and wrong color. I had to call customer service 3 times to get the issue resolved. The first agent too heavy an accent and we could not understand each other. The 2nd agent adised it should be a return label in the packaging and I checked when... More
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 11, 2008

the item purchased is for a daughters christmas gift. can it be returned if not likrd, or dosen't fit, after christmas?
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 11, 2008

the quality of the leather was not what I expected, the leather on the coat looks like pleather.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 11, 2008

The Metrostyle phone receptionist took care of all my needs with an exchange to a smaller size. Thank you.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 09, 2008

I ordered three items and only two came in. I do not know what happened to my third item (navy pant suit) I've been hoping they would be coming in soon.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2008

I Love MetroStyle
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 09, 2008

I emailed my frustration regarding delivery time, and all i got back was some reciting the shipping information. I have bought alot of items from Metrostyle, I know the rules for shipping, normally it takes no more than 5 days this time it took almost two weeks. I expressed my frustration and did not receive an answer regarding the frustration, I didn... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 09, 2008

i love the products
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 08, 2008

Return cost are to expensive. Customer should not have to pay return freight for the incorrect size that was sent my the warehouse.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 08, 2008

the sizes are cut small
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