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MacMall Report Card & Customer Reviews

Ratings Report Card*

MacMall MacMall

Rated by
10,000 customers
since 2001
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 94%
Neutral — — 2%
Negative — 6% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

Great selection and prices!
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

On time and tracked every step of the way!
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 27, 2009

Very fast shipping, even with additional products I had loaded on it, Thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 26, 2009

Everything was fine. Received items in 3 days. Order was correct.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 23, 2009

I was told that I was going to recieved a discount of $6.00 from my shipping.
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1 out of 1 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 21, 2009

I placed order on 10/15 paid for overnight shipping, got email item was back
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1 out of 1 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 17, 2009

When tryiing to clarify and fix the problems, people were very unpleasant and did not help me at all. I cancel part of my order (main part, my computer). Then I had many problems to receive the refund in my creit card.
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1 out of 1 people found this review helpful.

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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 16, 2009

I have not received my order it has been backordered
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 12, 2009

I never got an answer to my email request for help, and as a result didn't get quite what I thought I was getting. The extra contact might have helped. But I got a solid product at a great value, so I'm happy with the deal.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 12, 2009

Purchased a 4TB, dual drive, external harddrive. Customer support said it would act as two 2TB harddrives, not as a single 4TB harddrive. Don't worry, Western Digital cust support didn't get it right either. Found answer on line.
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