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Lighting By Gregory Report Card & Customer Reviews

Ratings Report Card*

Lighting By Gregory Lighting By Gregory

Rated by
2,500 customers
since 2005
  • Overall Rating: 7.7Overall Rating
  • Would Shop Here Again: 7.7Would Shop Here Again
  • On Time Delivery: 7.3On Time Delivery
  • Customer Support: 6.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 34% 57% 67%
Neutral 33% 11% 9%
Negative 33% 32% 24%
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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 08, 2009

I've not unpacked the fan and do not know whether all is in order.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 31, 2009

I placed my order on Sept. 20. After 1 month I emailed them & received a response that the item was discontinued. They should have contacted me right away so that I could have ordered something else. Prompt refund however!
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

wrong items were shipped. must be returned. delayed pro9ject
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 25, 2009

An item ordered was discontinued; had to cancel order. Part had already shipped. I will use, but wish 1) the online catalog had been up-to-date 2) I had been given return options and help with alternatives. I purchased the rest through ATG.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 17, 2009

Still haven't received a full refund for items I never even excepted to be delivered.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Oct 17, 2009

The ship time took much too long. When i called about the order approximately a week and a half after the order was placed it was still in the warehouse. I was told that the order would ship in 3-5 days.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 09, 2009

Ordered 2 items, one was delivered promptly, never received the 2nd item. Called and emailed cust. service nemerous times. At this time, noone is responding to emails.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 04, 2009

I am still waiting for a defective fixture to be replaced. This has been over two weeks and I have half of a bathroom without lights. No follow up, mo replacement light.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Oct 03, 2009

It was quite a delay in receiving the product. Ordered on 9-17-09 and received on 10-2-09
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 23, 2009

Great prices. Was able to get a better deal than from my local electrical distributor at supposed contractor prices and in a more timley manner.
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