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Lambert Vet Supply Report Card & Customer Reviews

Ratings Report Card*

Lambert Vet Supply Lambert Vet Supply

Rated by
5,000 customers
since 2004
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.5Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 96% 97%
Neutral — — 1%
Negative — 4% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

I was impressed with this company and I have already refered it to others.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 01, 2009

Everything went well.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

I am just so pleased to have located this vet recommended product that enables us to keep our pet healthy. We could not find it anywhere else but at Lambert.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

I appreciated their followup to my question in the order comments section, regarding an unclear product description. GREAT customer service, both via email and by phone.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 25, 2009

Ridiculous cost of shipping a low priced, small item. By mail is cheaper. Paid more for the shipping than the product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 15, 2009

Always a pleasure to business with Lambriarvet. They are always friendly and helpful. We buy all of our fish meds from them. We will continue to do so!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 14, 2009

GREAT CUSTOMER SERVICE AND VERY QUICK DELIVERY. LITTLE DISAPPOINTED IN UNAVAILABLE KONG PRODUCT. LAMBERT VET HAS THIS ITEM AT THE BEST PRICE. THANK YOU. ELIZABETH
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 14, 2009

Customer Service team was excellent resolved all of my questions and followed up with a phone call with remaining questions not available at the time I called. I will definantly use Lambert Vet again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 13, 2009

I am very impressed with "Jen" she has contacted me by phone to keep me updated on my order and because of her and her knowledge and friendliness I have placed more oders and will continue to do so with the help of "Jen".
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 13, 2009

Although the order was received in a timely manner, I would've like to have had an email sent to me when the order shipped just so I would know about when to expect it.
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