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Joann.com Report Card & Customer Reviews

Ratings Report Card*

Joann.com Joann.com

Rated by
225,000 customers
since 2000

  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 91% 91% 92%
Neutral 3% 3% 3%
Negative 6% 6% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

always a great selectionand always find what I want.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

I am very satisfied with my order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

I would like to see more paint-by-number selections for senior male artists. Nature related, but not hunting type. More earth tone colors in the paintings would be good.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

i found the web site difficult to manuever. i was specifically looking for a size of knitting needle, and had to try a couple different ways until i found size 35 needles.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

Enjoyed shopping on-line for the ease of it. Got my order in a timely fashion and things were as expected.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jul 02, 2009

Add suggested uses for the fabric in your description
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 02, 2009

The tracking form only showed a couple of days and the last leg was incomplete.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

I ordered 2 craft punches, 1 in the box, not protected. Called staff, sending out another punch, but stock is low. Told me to call if id didn't come within week.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

My sister loves the dress form!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 02, 2009

Trying to put together another order.
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