Rate This Page

Joann.com Report Card & Customer Reviews

Ratings Report Card*

Joann.com Joann.com

Rated by
225,000 customers
since 2000
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 91% 92%
Neutral 3% 3% 3%
Negative 6% 6% 5%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

always a great selectionand always find what I want.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

I am very satisfied with my order.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

I would like to see more paint-by-number selections for senior male artists. Nature related, but not hunting type. More earth tone colors in the paintings would be good.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

i found the web site difficult to manuever. i was specifically looking for a size of knitting needle, and had to try a couple different ways until i found size 35 needles.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

Enjoyed shopping on-line for the ease of it. Got my order in a timely fashion and things were as expected.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

Add suggested uses for the fabric in your description
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

The tracking form only showed a couple of days and the last leg was incomplete.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

I ordered 2 craft punches, 1 in the box, not protected. Called staff, sending out another punch, but stock is low. Told me to call if id didn't come within week.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

My sister loves the dress form!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, Jul 02, 2009

Trying to put together another order.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  |  3  |  4  |  5  |  …  
Shop for in