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InvitationConsultants.com Report Card & Customer Reviews

Ratings Report Card*

InvitationConsultants.com InvitationConsultants.com

Rated by
5,000 customers
since 2005
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 91% 90%
Neutral — 2% 2%
Negative 8% 7% 8%
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*Ratings are for the past 90 days only.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Invitations were just like what we viewed on line. Very easy ordering and selecting fonts, etc. We will be back to order in the future. Thanks for making it so easy.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

Great Serveice! Great Value! Looking forward to ordering from you for our Family's next occasion.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Invitations were great - only problem was envelopes. They were VERY tight and made insertion of invites difficult.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

I had asked for something special on the invitation and they did not put it on
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

The help staff have saved me many times after forgetting one thing or another.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 28, 2009

Really impressed!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 28, 2009

AMAzing response time to the CS email - very friendly and knowledgeable. EVERY step of the on-line purchasing process and order tracking through to the cs experience when I had a question was FLAWLESS execution. I am amazed.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 25, 2009

Quality of materials substandard to what Ive used in the past. I'm disappointed but will use them because I spent so much. A lesson learned is to always order a copy of the stock prior to selection to be sure that it meets my expectations.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 23, 2009

I like that the price of shipping included duties but this information should be easier to find online. Better flexibility in customizing the spacing between lines, and more paper colour choices (especially when it's plain cardstock) would be good.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 21, 2009

I was VERY happy with the service and the quick response to a misprint on my invites. I will most definatley use you again and recommend you to my friends and family! The customer service was outstanding!
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