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Homeclick Report Card & Customer Reviews

Ratings Report Card*

Homeclick Homeclick

Rated by
25,000 customers
since 2001
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 86% 85%
Neutral 5% 4% 6%
Negative 10% 10% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 10, 2009

Very pleased with the manner that Homeclick handled a small problem with my order. Highly recommend.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 09, 2009

When i recieved products i was greatly disappointed, but to return then would cost more then keeping the couple things that were not worth the material they were printed on.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 08, 2009

Good site. Good buying experience.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

It was very easy ordering from Homeclick. I ordered a toilet, which was shipped & delivered very quickly. There is a black mark on on the tank lid, which I have not called about yet.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

Wrong items were shipped, and hopefully the correct ones will be received soon. They are working on it. Jim Hill
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 07, 2009

I am very happy with my recent purchase. I recieved my orfer one day after it was estimated to arrive, although I was still very pleased at how fast it came in.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

This was my first experience. Just when I wondered if my order went through, there was the email from you saying it was on it's way.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2009

This was my first purchase from Homeclick. The product was offered at a great price with free shipping. Delivery was ahead of schedule. Overall, the buying experience was very good and I would recommend Homeclick to friends.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Overall, very satified. The only problem was the delivery. Unfortunatley we had a several inches of snow the day the delivery was to take place. The UPS truck return to the warehouse and did not delivery until 3 days later.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 30, 2009

How do you sell a toilet at such a GREAT value and still provide FREE shipping with quick delivery and safe packaging?
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