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Heartland America Report Card & Customer Reviews

Ratings Report Card*

Heartland America Heartland America

Rated by
10,000 customers
since 2003
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.3Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 83% 84%
Neutral 9% 6% 6%
Negative 6% 11% 10%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Order arrived quickly. Nice job.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

Incorrect items.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

What's with you? You cancel the order then send a Customer satisfaction survey????????????????????
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

This is the first time I felt an order took a long time arriving. However, I have been quite satisfied in the past and will continue to purchase from this company.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 03, 2009

I REGULARLY BUY FROM HEARTLAND AND THE REASON I RETURNED TWO ITEMS WAS 1 DID NOT FIT AND I COULDN'T USE THE OTHER.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

I purchased a similar item for less money. It was a gift
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2009

Tjis is the second receipt notice I have filled out one this shipment.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 02, 2009

None
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

a decent enough product at a good price. has lights, jumpers, tire pump too and outlets for plug ins. good to have in the car in the winter.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 30, 2009

The item I received from my last order apparently is no longer available. I have not received a response of the availability of this item.
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