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HSN.com Report Card & Customer Reviews

Ratings Report Card*

HSN.com HSN.com

Rated by
200,000 customers
since 2001
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 90% 86%
Neutral — 3% 2%
Negative — 7% 12%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 29, 2009

The ring is very beautiful and unique, and the box was nice with a tarnish proof container included. It was easy to order with your system, and it came in good time. I am glad I got this royal vintage looking diamond ring. I had no problems.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 27, 2009

i could not get the size i thought i needed, so i ordered the size available and it fit me perfect.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 21, 2009

HSN has definitely improved on their delivery time. It used to be quite slow in comparison to other shopping channels , sometimes taking up to 2 weeks for delivery. I am very pleased with this improvement.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 20, 2009

Th ring was just not what I thought it would be, however, I would shop with HSN again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 18, 2009

I have shopped @ HSN for several years now and I am always satisfied with all my purchases! No complaints here!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 10, 2009

I have bought several items through HSN is the last month, and the one I'm responding to is the purchase of a 14K gold chain necklace. The quality was as I expected, and the price was very fair.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 02, 2009

HSN HAS ALWAYS BEEN VERY GOOD WITH ANY OF THE ORDERS THAT I HAVE GOTTEN FROM THERE SERVICES. I WOULD RECOMMEND THEM TO OTHERS FOR YOUR PRODUCTS.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 30, 2009

I always know if I shop with hsn I will get quality product
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 28, 2009

havent received package yet cant give a survey
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 23, 2009

Pleasant experience. Ordering online is easy,customer service excellent. Delivered sooner than expected.Returning part of shipment was easy,refund immediate. What I kept is unique and beautiful. Hope to receive wait-listed matching item. HSN recommended!
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